Customer threatening to leave after a third incident this month.
Third Ledgerline outage this month. Moving the team off it if it happens again.
What it finds
- Complaints tagged at your support handle, and the ones that skip it
- Quote posts of your launch, kind and unkind
- Recommendations in replies to “what should I use?”
- Outage posts, often the first sign something broke
An example from the feed, with the AI's note on top
How it works on X
- Each scan asks X only for posts since the last successful scan, so the same post is never fetched, or paid for, twice.
- Posts from your own accounts, and from team members you list, are excluded in the search itself.
- Quote posts arrive with the post they quote, and the AI reads both before it decides the sentiment.
Questions
Is X monitoring on the free plan?
Yes. Free checks X once a week for one brand, within 150 metered searches a month. Founder checks it daily, Portfolio and Agency every 6 hours.
Do I need a X account?
No. Sniffington reads public posts. Add your own X handle to the brand so your own posts stay out of the feed.
What happens to posts that aren't about me?
The AI reads every post against one sentence about what you make. Posts about something else that shares your name go to Ruled out, each with a note saying why, one click from coming back.
Will it post or reply for me?
No. It never posts anything. You decide what to answer.
Type your brand. See who's talking.
Free for one brand. Upgrade when it earns its keep.